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IT
Help Desk
Simplify IT support and speed up resolutions with a Slack-first ticketing solution.
HR & People Ops
Streamline employee requests and track HR requests inside Slack.
DevOps
Track, prioritize, and resolve engineering issues without leaving your Slack channels.
Customer Support
Resolve customer queries faster over both Slack and Email.
Product and Engineering
Empower teams to manage bugs, feature requests, and feedback seamlessly.
RevenueOps
Accelerate deal support and sales process resolutions within Slack.
Data Analytics
Handle data requests and insights workflows without disrupting your team’s flow.
Marketing Ticketing
Manage campaign requests and creative approvals effortlessly in Slack.
eCommerce Ticketing
Support order issues, returns, and customer inquiries directly from Slack.
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News & Insight
Read the latest product updates, company news and industry insight.
Support
April 30, 2025
How to Manage a Gaming Community - Building a Support System in ARK
William Westerlund
What Is the Most Direct Cause of Customer Loyalty?
April 20, 2025
Teamwork Performance Review Phrases
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How to Use Slack Analytics
April 23, 2025
What Is a Customer Service Desk?
April 20, 2025
Latest articles
IT Service Management & Technology
April 20, 2025
What Is a Help Desk? Functions, Features, and Benefits Explained
William Westerlund
Human Resources (HR)
April 20, 2025
What is Employee Assistance Program (EAP): Benefits & Overview
William Westerlund
Human Resources (HR)
April 20, 2025
What Is Talent Acquisition? A Comprehensive Overview
William Westerlund
Project & Team Management
April 20, 2025
What Is Autocratic Leadership: Key Traits, Pros & Cons
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Human Resources (HR)
April 20, 2025
What Is PTO?
William Westerlund
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