General terms

General terms of use for the Suptask services.

The general terms of use ("Terms of Use") are available on the Suptask websites.Terms of Use are applicable to all services, all usage and all content offered, sold and/or made available on any Suptask channel such as web site, mobile app and so forth ("the Suptask").

Unless otherwise stated in relation to a specific country, the Suptask and services are provided by Happyning AB, 559219-8211 ("Suptask"). Suptask reserves the right to take legal actions in all cases of dissemination, reproduction or usage of these Terms of Use, for other than personal use, unless written consent from Suptask has been obtained.

The Suptask and services are offered on the condition that you accept the Terms of Use without reservation. This also applies to terms that appear on other pages of the website. Your use of any of the Suptask confirms this agreement and all its points and conditions.

Changes in terms of use

Suptask reserves the right to change the terms of service without notice

Suptask commitments

Suptask will provide the Suptask service online through use of the Internet and electronic devices.

User commitments

Information that is submitted or sent to Suptask must be honest and correct. This applies, for example, to your name.

By using the website and its services you agree to abide by all laws and to respect all third parties and their rights, as well as these Terms of Use. Suptask might use your company logo on the public website.

In order to best enjoy the Suptask and to maintain a comfortable and safe environment, you pledge to:

  • Act in a correct manner towards Suptask and other users of the website
  • Photos and other information in the form of data or files that you provide should be decent and exclusively about you or another person who has granted you permission for usage.
  • Only use your credentials to gain access to the website for yourself.
  • You may not disclose, divulge or make your user information available to third parties.

Links to other websites

The web site can contain links to other websites ("Links"). These websites are not controlled by Suptask and therefore Suptask takes no responsibility for the content on these websites. This applies, without restriction, to all links to external websites. Also, Suptask is not responsible for any transfer of data from the external links referred to on the website. This applies, without restriction, to all forms of transfer. Suptask solely offers these links as a service to the user. The occurence of these links does not necessarily mean that Suptask sympathises with the perceptions that these websites or their operators display.

Copyright and trademark information

All content on the site is: Copyright 2024 by Suptask and/or their partners. All rights reserved. You may not in any way publish, distribute or reproduce the material, trademarks, images, or other intellectual property rights or third party proprietary information in any form, commercial or private, without first obtaining permission from the owners of the work or the rights holders.

Abuse and illegal use

By using the Suptask, you affirm and guarantee that you will not use the Suptask in such a manner that would go against Swedish legislation or the terms set out on this page. You will not under any circumstances use the Suptask in a way that may injure, deactivate, overload, destroy, or in any other way negatively affect it or other users' visits to the Suptask. You will not acquire or try to acquire access to material which you did not receive written permission for through the Suptask.

You accept that: you will not in any way violate the security of others. You will not publish, upload or distribute any form of harmful or inappropriate material or information. You will not upload files or other material that is protected by copyright laws without owning said rights or having the explicit permission of the proprietor. You will not advertise, promote or in any way attempt to sell goods or services. You will not perform surveys, convey chain letters, or organize pyramid schemes. You will not download any file that, by your knowledge or not, can not be distributed with respect to copyright laws. You will not book or purchase resources or offers on the Suptask using, for example, web scraping solutions or other automated solutions. You will also not use the Suptask with any commercial intent, including, but not limited to, different marketing activities, booking and reselling times or offers to other individuals or third parties, etcetera, unless you have a written agreement for doing so with Suptask.

Suptask has no obligation to monitor all services. However, Suptask reserves the right to evaluate all material posted on the website & service. Suptask also reserves the right to exclude or terminate access to any material and remove such material without notice.

Termination/access restriction

Suptask reserves the right to terminate your access to the website and its related services without notice. You as a visitor, user or member of this site hereby accept these conditions. Violation of these conditions may result in exclusion from the site and, in the worst case, lawsuits under Swedish and international legislation.

Reservations and liability waiver

Under no circumstances is Suptask be liable for direct or indirect injuries suffered by you as a user, where you have contributed to the injury.

To the extent deemed possible under applicable law Suptask waives all commitments, guarantees, terms or other conditions (including but not limited to guarantees concerning quality or suitability, either expressed or implied) related to the website.

Force majeure

Suptask shall be exempt from damages and otherpenalties if Suptask's undertakings are prevented oressentially hampered by circumstances over which Suptask has no control or possibility of foreseeing, such as extensive power failure, work conflict, enactment, action by an authority, war, strike or similar circumstances.

Data Privacy

Suptask handles the buyer's personal data in accordance with GDPR (General Data Protection Regulation) and never sends them to non-Suptask parties. The only exception is whether we explicitly request your approval at the time of purchase.

Read more about our privacy policy and Data Processing Agreement (DPA) here.

If you wish to delete and decommission your account and related account data, reach out to our support and we will assist you.


Cookies are essential to ensure that you can use Suptask and its features on a recurring basis. Suptask uses cookies when you visit the site. A cookie is a small information capsule which is placed in the user's computer. The cookie cannot identify you personally, only the web browser you are using to visit the site. The cookie does not contain any viruses and cannot alter or remove any other information stored on your computer.

Suptask uses so-called session cookies. These contain an ID that enables Suptask's servers to distinguish your web browser from those of other visitors. A session cookie is saved for as long as you are visiting Suptask. As soon as you leave the site or close your web browser your session is deleted and so is your session cookie.

In order for you as a user to be logged in automatically we use auto-login cookies. Suptask also collects statistics on visits to the site using cookies. The information collected includes data concerning which pages on Suptask have been visited and how long time the user has spent on the site. These statistics do not contain any form of personal information.

You have the right to deny Suptask permission to leave cookies on your computer, although in this case you can no longer use Suptask for functional reasons. You can also choose which level of cookies you wish to allow on your web browser.

Applicable law

These terms of use and disputes arising from these or use of the website shall be regulated and interpreted according to Swedish law. Any disputes will be resolved by the Swedish general court.

About us

The services are provided på Happyning AB, organisation number 559219-8211. Scheelegatan 2, SE-11228 Stockholm


Suptask may change the price from time to time and may communicate any price changes to you in advance and, if applicable, how to accept those changes. Subject to applicable law, you accept the new price by continuing to use Suptask after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by unsubscribing from the Subscription prior to the price change going into effect.

The Customer shall be informed of major price increases, fifteen (20) percent or more, at least thirty (30) days before a new contract period commences.

Suptask is entitled to apply an index price adjustment to the current license price in relation to each invoice, but a maximum of once per calendar year. The adjustment is calculated by using Consumer Price Index(CPI) plus three (3) percentage units. Index price adjustments are limited to a maximum of fifteen (18) percent


Purchases can only be made via the website or from an invoice. We do not accept purchases made via telephone, fax or email. We reserve the right to log the client's IP-number at purchase.

Card information

Your card information is managed by our partner Paddle, a PCI certified payment service. All transactions that go through Paddle are encrypted with the highest level of security and Suptask never gets access to the customer's card information.


Payments may be made by debit or credit cards from Visa, MasterCard or American Express. No extra fees apply. Payment is made to Suptask or a party designated by Suptask. You will receive information about payment options on the billing page.

You must be at least 18 years of age in order to complete a purchase, unless otherwise specified.

Renewal & Cancellation

Subscription will automatically renew at the end of the applicable subscription period, unless you cancel your Subscription before the end of the then-current subscription period.

The cancellation will take effect the day after the last day of the current subscription period, and you will be downgraded to the Free tier. We do not provide refunds or credits for any partial subscription periods.


Signed contracts (contract number exists) that does not state an explicit contract length, will default to a 12 months contract length (from the contract start date) and will be renewed automatically at the end of the period. Cancellations will need to be sent in written to at the latest 90 days before the contract end date.


If the service is misused we reserve the right to terminate the user. In this case any and all outstanding benefits owed to the user expire as well.

Right of usage for services purchased

A purchased services may only be used in its entirety on a single occasion. It is not possible to redeem the service, wholly or in part, in cash or to save it for future use. The purchase is personal and may not be shared with others, unless otherwise specified. Please read the terms and conditions for each specific purchase.

Service Level Agreement (SLA)

The Service Level Agreement (SLA) describes terms for compensation in the event of disturbances in the products provided and the level of service provided for support services

Suptask commits to maintaining a minimum uptime of 99.9% for the platform. Uptime percentage will be measured monthly, excluding scheduled maintenance windows.

In the event of uptime falling below the guaranteed threshold, immediate corrective actions will be taken to restore service availability.

Claims for reduction of the monthly charge based on disturbance (compensation) shall be made in writing to no later than seven (7) days after the calendar month when the disturbance occurred

Compensation is paid out through a deduction of the upcoming invoice. If there’s no upcoming invoice, no compensation can be paid out.

For The Customer to be entitled to compensation, it’s The Customer’s responsibility to send a report to Suptask with information about the disturbance for which the claim is made.

The Customer must, to a reasonable extent, assist Suptask with troubleshooting for the compensation claim to be valid.

Planned maintenance will as far as possible be carried outbetween 00.01 – 06.30 hours (CET, Central European Time).
Disturbances caused by any planned maintenance do not count as a disturbance.

If Suptask assesses it to be necessary for security reasons, or similar, The Platform will be put on hold. Disturbances caused by emergency reasons do not count as a disturbance.

Provided that The Customer fulfils its obligations, The Customer will receive a reduction of the monthly charge, related to The Platform, under the terms below.

Lower than 99.8% but higher than 99.0% = 10%
Lower than 99.0% but higher than 98.0% = 25%
Lower than 98.0% = 50%