"We are managing all of our incoming requests in a single Slack channel using Suptask ticketing system. It has made our daily work easier as the communication with users is flawless."

"Easy to manage, easy to handle, and delegate. Slack sometimes doesn't work the way I would like, but obviously, that isn't on their table. It's manageable, practical, and saves us time."

"Suptask delivers an exceptional user experience, making it effortless for employees to submit tickets to our team."

"Integrating Suptask into our Slack channels has made our customer support process incredibly efficient. We support all our customers via Slack Connect and can easily track all the tickets in Suptask."

"Works great, easy to use and very responsive team.
One of the best customer supports I've experienced, and easy to use"

"Excellence in support. The possibility of getting tickets information with easy access and creation throughout all channels that we admin."

"Easy to implement and use, and customer support has been phenomenal. When I encountered a small bug, I contacted customer support through the chat. They quickly connected to the dev team and a fix was rolled out within less than an hour. Very impressive"

"I have always appreciated the ease at which we can introduce new people to Suptask. It provides us with good overview of ongoing issues and helps us prioritize them. New features are added continuously and the user experience get's better every time."

"I've been using Suptask for a while now, and it has completely transformed the way our tech team manages tasks related to internal support channel. This tool has proven to be a game-changer in terms of organization and productivity."

"We were delighted to see the positive impact from implementing Suptask for our organization, where we saw a significant improvement on the user satisfaction score and how it boosted the overall collaboration between our teams."

"Great user-friendly interface which simplifies task management, it is flexible and easy to configure. Our tech team is using it on a daily basis so that we could easily track all ongoing cases as well as always have access to previous related tickets."

"Its user-friendly interface has turned task tracking into a seamless part of my daily work, proving invaluable in both task management and streamlining customer support responses."

"It has increased efficiency in creating and managing tickets. Suptask makes all tasks at hand when we do our daily standup and helps us speed up inter-team communication."

"Suptask provides us a way of working frictionless with our issues, we use it to get all matters covered, and it helps us to use slack in a more extended and efficient way between the teams."

"Suptask has done a great job of making it easy to create tickets and effectively working with tickets. I like how everything is synchronized seamlessly between our helpdesk and customers"

"I like how Suptask have organized the way of working with ticketing, it is a complete replacer for other helpdesk and service desk apps."

"With Suptask, Product Managers and Engineers work hand-in-hand in Slack. By keeping everything in Slack, Engineers and Product Managers can easily collaborate on tickets while maintaining private threads for technical discussions. It’s boosted our overall responsiveness against our clients."

"Great support and a product that gave value from the start"