One customer issue can result in several internal tickets among different teams and projects. Keep your time focused on the customer by only having to track one single ticket.
Avoid spending time on coordination efforts and manual ticket tracking. By automating using our intelligent ticketing tracking across several systems, we free up time from all your teams.
From Support all the way to Engineering - covering all teams in between. It's flexible to setup and supports any workflows, from business to technical related.
Work together and triage requests and potential bugs with Suptask and escalate to JIRA.
Escalate, collaborate and reference tickets from Zendesk to other teams using Suptask