Faster resolution times among your teams

Internal Ticketing Navigator on Slack

Integrations empowers you to move away from tracking several tickets to keeping a track of a one single ticket - across multiple systems.

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Unified Ticketing

One customer issue can result in several internal tickets among different teams and projects. Keep your time focused on the customer by only having to track one single ticket.

Intelligent Cross-project Ticketing Tracking

Avoid spending time on coordination efforts and manual ticket tracking. By automating using our intelligent ticketing tracking across several systems, we free up time from all your teams.

Plays Well With All Your Teams

From Support all the way to Engineering - covering all teams in between. It's flexible to setup and supports any workflows, from business to technical related.

Integrations for Your workflows

Suptask works standalone but plays well with others also

Integrate your support system from Intercom with Suptask ticketing on Slack.

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Escalate, collaborate and reference tickets from Zendesk to other teams using Suptask

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Escalate issues into Gitlab from your conversations in Slack.

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Integrate with your processes inside of Salesforce

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Align your tickets close to where you build your software

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Manage your Suptask tickets close to your issues in JIRA

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Feedback from our users

Oskar

Customer Support

Using Suptask to ask for help on customer tickets is extremely easy as we can do it directly from our Slack channel.

Sofia

Customer Success Manager

I can answer questions. I get help on submitted cases. I get a clear overview of all my tickets. It is working flawless!

Eric

Chief Customer Office

Our organization trust the process and statistics from Suptask to manage all our internal ticketing which helps support customer cases faster.

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