Valid from 2023-12-13

This Data Processing Agreement (“Agreement“) forms part of the Contract for Services (“Principal Agreement“) between the customer (the “Company”) and Swedish-based company Happyning AB (Suptask), 559219-8211 (the “Data Processor”), together as the “Parties”.

Whereas
(A) The Company acts as a Data Controller.
(B) The Company wishes to subcontract certain  Services, which imply the processing of personal data,  to the Data Processor.
(C) The Parties seek to implement a data processing  agreement that complies with the requirements of the  current legal framework in relation to data processing  and with the Regulation (EU) 2016/679 of the  European Parliament and of the Council of 27 April  2016 on the protection of natural persons with regard  to the processing of personal data and on the free  movement of such data, and repealing Directive  95/46/EC (General Data Protection Regulation).
(D) The Parties wish to lay down their rights and  obligations.

It is agreed as follows: 

§1. Definitions & interpretation


1.1 Unless otherwise defined herein, capitalized terms  and expressions used in this Agreement shall have the  following meaning:
1.1.1 “Agreement” means this Data Processing  Agreement and all Schedules;
1.1.2 “Company Personal Data” means any Personal  Data Processed by a Contracted Processor on behalf  of Company pursuant to or in connection with the  Principal Agreement;
1.1.3 “Contracted Processor” means a Subprocessor;
1.1.4 “Data Protection Laws” means EU Data  Protection Laws and, to the extent applicable, the  data protection or privacy laws of any other country;
1.1.5 “EEA” means the European Economic Area;
1.1.6 “EU Data Protection Laws” means EU Directive  95/46/EC, as transposed into domestic legislation of  each Member State and as amended, replaced or  superseded from time to time, including by the GDPR  and laws implementing or supplementing the GDPR;
1.1.7 “GDPR” means EU General Data Protection  Regulation 2016/679;
1.1.8 “Data Transfer” means:
1.1.8.1 a transfer of Company Personal Data from the  Company to a Contracted Processor; or
1.1.8.2 an onward transfer of Company Personal Data  from a Contracted Processor to a Subcontracted  Processor, or between two establishments of a  Contracted Processor, in each case, where such  transfer would be prohibited by Data Protection Laws  (or by the terms of data transfer agreements put in  place to address the data transfer restrictions of Data  Protection Laws);
1.1.9 “Services” means the vulnerability management  platform.
1.1.10 “Subprocessor” means any person appointed by or on behalf of Processor to process Personal Data on behalf of the Company in connection with the  Agreement.

1.2 The terms, “Commission”, “Controller”, “Data  Subject”, “Member State”, “Personal Data”, “Personal  Data Breach”, “Processing” and “Supervisory Authority”  shall have the same meaning as in the GDPR, and their  cognate terms shall be construed accordingly.

§2. Processing of Company  personal data


2.1 Processor shall:
2.1.1 comply with all applicable Data Protection Laws  in the Processing of Company Personal Data; and
2.1.2 not Process Company Personal Data other than  on the relevant Company’s documented instructions.
2.2 The Company instructs Processor to process  Company Personal Data.


§3. Processor personnel  


Processor shall take reasonable steps to ensure the  reliability of any employee, agent or contractor of any  Contracted Processor who may have access to the  Company Personal Data, ensuring in each case that  access is strictly limited to those individuals who  need to know / access the relevant Company Personal  Data, as strictly necessary for the purposes of the  Principal Agreement, and to comply with Applicable  Laws in the context of that individual’s duties to the  Contracted Processor, ensuring that all such  individuals are subject to confidentiality undertakings  or professional or statutory obligations of  confidentiality.

§4. Security


4.1 Taking into account the state of the art, the costs  of implementation and the nature, scope, context and  purposes of Processing as well as the risk of varying  likelihood and severity for the rights and freedoms of  natural persons, Processor shall in relation to the  Company Personal Data implement appropriate  technical and organizational measures to ensure a level of security appropriate to that risk, including, as appropriate, the measures referred to in Article 32(1) of the GDPR.

4.2 In assessing the appropriate level of security,  Processor shall take account in particular of the risks  that are presented by Processing, in particular from a  Personal Data Breach.

§5. Subprocessing


5.1 Processor shall not appoint or disclose any  Company Personal Data to any Subprocessor unless  required or authorized by the Company.
5.2 The current list of authorized subprocessors is listed in annex 1.


§6. Data subject rights


6.1 Taking into account the nature of the Processing,  Processor shall assist the Company by implementing  appropriate technical and organisational measures,  insofar as this is possible, for the fulfilment of the  Company obligations, as reasonably understood by  Company, to respond to requests to exercise Data  Subject rights under the Data Protection Laws.
6.2 Processor shall:
6.2.1 promptly notify Company if it receives a request  from a Data Subject under any Data Protection Law in  respect of Company Personal Data; and
6.2.2 ensure that it does not respond to that request  except on the documented instructions of Company or  as required by Applicable Laws to which the Processor  is subject, in which case Processor shall to the extent  permitted by Applicable Laws inform Company of that  legal requirement before the Contracted Processor  responds to the request.

§7. Personal data breach


7.1 Processor shall notify Company without undue  delay upon Processor becoming aware of a Personal  Data Breach affecting Company Personal Data,  providing Company with sufficient information to allow  the Company to meet any obligations to report or  inform Data Subjects of the Personal Data Breach

7.2 Processor shall co-operate with the Company and  take reasonable commercial steps as are directed by Company to assist in the investigation, mitigation and  remediation of each such Personal Data Breach.

§8. Data Protection

Impact Assessment and Prior Consultation Processor shall provide reasonable  assistance to the Company with any data protection impact assessments, and prior consultations with  Supervising Authorities or other competent data  privacy authorities, which Company reasonably considers to be required by article 35 or 36 of the  GDPR or equivalent provisions of any other Data  Protection Law, in each case solely in relation to Processing of Company Personal Data by, and taking into account the nature of the Processing and  information available to, the Contracted Processors.

§9. Deletion or return of Company personal data

 
9.1 Subject to this section 9 Processor shall promptly and in any event within10 business days of the date of cessation of any Services involving the Processing of Company Personal  Data (the “Cessation Date”), delete and procure the  deletion of all copies of those Company Personal Data.


§10. Audit rights


10.1 Subject to this section 10, Processor shall make available to the Company on request all information  necessary to demonstrate compliance with this  Agreement, and shall allow for and contribute to audits, including inspections, by the Company or an  auditor mandated by the Company in relation to the  Processing of the Company Personal Data by the Contracted Processors.
10.2 Information and audit rights of the Company only arise under section 10.1 to the extent that the  Agreement does not otherwise give them information  and audit rights meeting the relevant requirements of  Data Protection Law.

§11. Data transfer

11.1 The Processor may not transfer or authorize the transfer of Data to countries outside the EU and/or the European Economic Area (EEA) without the prior written consent of the Company. If personal data processed under this Agreement is transferred from a country within the European Economic Area to a country outside the European Economic Area, the Parties shall ensure that the personal data are adequately protected. To achieve this, the Parties shall, unless agreed otherwise, rely on EU approved standard contractual clauses for the transfer of personal data.

§12. General terms

 
12.1 Confidentiality. Each Party must keep this  Agreement and information it receives about the other  Party and its business in connection with this  Agreement (“Confidential Information”) confidential  and must not use or disclose that Confidential  Information without the prior written consent of the  other Party except to the extent that:
(a) disclosure is required by law;
(b) the relevant information is already in the public  domain.
12.2 Notices. All notices and communications given  under this Agreement must be in writing and will be  delivered personally, sent by post or sent by email to  
the address or email address set out in the heading of  this Agreement at such other address as notified from  time to time by the Parties changing address.

§13. Governing law & jurisdiction

13.1 This Agreement is governed by the laws of Sweden.
13.2 Any dispute arising in connection with this Agreement, which the Parties will not be able to resolve amicably, will be submitted to the exclusive jurisdiction of the courts of Sweden, subject to possible appeal to Swedish Federal Supreme Court in Stockholm.

Annex 1: Subprocessors

The following organizations are Subprocessors used:

  • Amazon Web Services (AWS) - Technical service and hosting provider (Ireland)
  • Helpcrunch - Analytics service (US)