Working remotely and partnering globally, our inter-company communication style has grown dramatically. This isn't just about emails or calls. It's about a new hit in the corporate world - Slack Connect.
Think of a platform that removes barriers between various organizations, promoting collaboration in real-time. That's Slack Connect. It's a game-changer that's reshaped how firms correspond and work together. But how does it work? And why is it crucial for your team’s collaboration across companies? Let's explore that.
Main Points
- Understand how to use Slack Connect’s robust collaborative tools, linking up to 250 companies for virtual teamwork.
- Set up Channels and control member permissions, safely Direct Message external contacts.
- Boost corporate communication by building trust with partners & vendors, streamlining meetings & scheduling processes, and tailoring your experience with apps & workflows.
Unleashing Slack Connect's Power

In the complex world of business communication, many firms have turned to Slack Connect as their key to seamless teamwork. It’s more than just another message tool. It connects your organization to a network of up to 250 different companies, all interacting in the same slack channel, facilitating the use of help desks within Slack. By mastering Slack Connect, you can tap into the complete power of this unique communication tool.
So, here's the deal:
- Channels and direct messages help you chat with people from various companies.
- You can find this hub for working together at the top of Slack's left sidebar. It guides you through the maze of working with different companies.
- This is like sharing an office - but online! So, distance won't be a problem.
Setting Up Channels for Company-To-Company Collaboration
Pretend a Slack Connect channel is like a river that connects different places. It links your company with others. Make at least one channel, and you'll find connecting with partners and joining other channels easy. You only need to click, create, and follow these steps:
- Select 'Create a Channel' in the Slack Connect window
- Name the channel
- Add a description
- Choose if you want it private or public.
- Check our step-by-step to create a Slack Channel.
After you set up your channel, you can invite outside partners to join. It's like sending party invites - but straight from Slack! Picture a digital room filled with up to 250 companies. They're all sharing files, swapping ideas, and working together in real-time.
Don't forget: the more control you have, the more you have to manage. So, keeping track of member permissions is crucial.
Chatting Directly with People Outside Your Company
While channels are excellent for team collaboration, direct messaging provides a private route for one-on-one interactions. It’s your private line to the external world, offering an efficient way to communicate with individuals from other organizations.
Initiating a direct message is like sending a pigeon with a note, only faster and more efficient. You simply:
1. Select your workspace name

2. Choose ‘Invite people’. Input the contact’s email address and dispatch the invitation

- Related: How to leave a Slack Worspace.
Once they accept your invitation, they become a part of the conversation, just like a new member in a secret club. But remember, with the power to communicate comes certain limitations, especially when involving people outside your company. For instance, the number of contacts visible in your direct messages section is restricted to about 10 or 11.
Managing Security and Access
Just like how a fortress requires stringent security, your Slack Connect also necessitates security precautions and access management. Rest assured, Slack Connect has got you covered, offering a secure platform for facilitating communication and collaboration among outside organizations.
Accessing Slack Connect is akin to finding a hidden path, apparent only to the well-informed. You can locate it by hovering over ‘More’ and clicking on ‘External connections’. But what about keeping the fortress secure and managing who gets in? That’s where the administrators come into play. They can manage channel invitations, ensuring only the right people get the access.
Boosting Work Conversations using Slack Connect
Slack Connect is more than connecting businesses, it sharpens your communication skills on slack. It helps you to not only communicate faster and better, but to use Slack as your halp ticketing tool.
Aside from speaking with other businesses, Slack Connect also helps in:
- Gaining partner trust
- Organizing meetings
- Enhancing business talks
- Changing talks from jobs to pleasant experiences.
Gaining Trust from Partners and Vendors
In business, trust is important, like gold. You can get your partners and vendors to trust you more using Slack Connect. It allows open communication and work jointly.
Shared Slack Connect channels are like a clear glass wall, your partners can view your team talks and progress in real-time. This open talk boosts trust and makes for solid business relationships. Exchanging files is the same as trading in the trust market. But be careful, great power demands great care, so always handle files well with external people.
Making Meetings and Scheduling Faster
In our fast world, time is precious. Slack Connect saves you time by making meetings and scheduling quicker. It's like a personal helper, arranging your calendar and scheduling meetings in one single place.
Pairing Google Calendar or Outlook with Slack Connect is simple. You just need to click a few buttons and heed the given instructions. This lets you set up gatherings, pass along documents, and deal with invites in one location. It works as your personal assistant, handling your meeting calls and arranging happenings with ease.