Has your HR team ever felt overwhelmed by a flood of employee requests and inquiries? Are you seeking a solution that not only simplifies HR processes but also boosts employee engagement? Look no further than Suptask: the next-generation HR Help Desk ticketing system designed to revolutionize HR teams.
"We are managing a lot of different incoming requests which makes it super easy to have all of this on Slack, in an easy and structured overview and process."
"Before Suptask we handled all support cases via Zendesk, which tended to be cumbersome for users. As we all are on Slack, a ticketing system closer to users and our HR team worked out better than we expected"
"With Suptask, we managed to optimize our overall HR ticket management with up to 3x compared to our previous ticketing system. I can easily track our KPIs and compile the reports I need."
Suptask is the next-generation help desk ticketing system built for today's HR teams. With our advanced but simple-to-use product, HR teams can efficiently handle incoming tickets and deliver exceptional support to employees.
Suptask is aligned closely to your employees, making it easy to route and automate requests to the appropriate HR managers, ensuring that responses are shared on time.
Suptask optimizes how HR teams handle task management and incoming requests. It streamlines the process of submitting tickets and guarantees that everyone can easily access the assistance they require.
Everyone has their requirements. Suptask was built to allow HR team's to adopt the ticketing experience to their needs.
Overview, analyze and track the progress and statistics across users and your team. Helping you to report on your KPIs and get insights into details.
Suptask is available within your Slack workspace, submit and manage tickets at your convenience.
Create tickets from Direct Messages (DM), message threads or from any other channel.
Tickets are a part of your messages, allowing anyone to easily leave replies without leaving for an external system.
Unite and integrate with Zendesk, Gitlab or any other system to further optimize your ticketing experience.
Easily understand the context of the ticket, apply a private comment and share your reply as part of your conversation.
Built for today’s teams and workforces, moving ticketing closer to you and your users.