Suptask is the specialized IT ticketing system perfect for IT & Support teams. Navigate the unique challenges of modern IT support with a Help Desk ticketing system that understands your needs.
"We are managing all of our incoming requests in a single Slack channel using Suptask ticketing system. It has made our daily work easier as the communication with users is flawless."
"Our previous system forced people to an external ticketing system, but conversations about tickets were still happening on Slack. Suptask really was the missing piece for us"
"Our organization is all on Slack and we had to deal with tracking messages before. Now we can easily overview and track it with Suptask which works great."
"We were delighted to see the positive impact from implementing Suptask for our organization, where we saw a significant improvement on the user satisfaction score and how it boosted the overall collaboration between our teams."
Suptask helps managing frequently received support cases from the organization. Making it easy to centralize and scale ticketing, even with a smaller team.
Work together with your team and cross-team on resolving submitted tickets.
Suptask is built with features in mind that is tailored for IT & Support teams inside of Slack.
The unique Help Desk ticketing experience from Suptask helps you gather requests from all different ends, without missing out on any ticket.
Analyze and measure using industry KPI metrics, to get insight into performance of your ticketing system.
Available in your Slack workspace with the complete ticketing experience.
Sensitive information can stay safe using private tickets.
Tickets are a part of your messages, allowing anyone to easily leave replies without leaving for an external system.
Unite and integrate with Zendesk, Gitlab or any other system to further optimize your ticketing experience.
Include all context in tickets including attached files.
Built for today’s teams and workforces, moving ticketing closer to you and your users.