How It Works
Integrations
Pricing
Use Cases
IT
Help Desk
Simplify IT support and speed up resolutions with a Slack-first ticketing solution.
HR & People Ops
Streamline employee requests and track HR requests inside Slack.
DevOps
Track, prioritize, and resolve engineering issues without leaving your Slack channels.
Customer Support
Resolve customer queries faster over both Slack and Email.
Product and Engineering
Empower teams to manage bugs, feature requests, and feedback seamlessly.
RevenueOps
Accelerate deal support and sales process resolutions within Slack.
Data Analytics
Handle data requests and insights workflows without disrupting your team’s flow.
Marketing Ticketing
Manage campaign requests and creative approvals effortlessly in Slack.
eCommerce Ticketing
Support order issues, returns, and customer inquiries directly from Slack.
About
About
Contact
Support
Careers
Security
Sign In
Get Started
Book a Demo
Sign in
+
Add to Slack
Customer Engagement & Feedback
Customer Engagement & Feedback
July 26, 2024
How to Handle Customer Complaints
Active listening, empathy, and prompt responses are essential for effectively handling customer complaints and loyalty.
Name
Customer Engagement & Feedback
July 2, 2024
Best Customer Success Software
Customer success software boosts relationships by tracking usage, scoring health, collecting feedback, and providing analytics.
Name
Customer Engagement & Feedback
June 3, 2024
What is Customer Feedback?
Customer feedback provides crucial insights to improve products, understand needs, and gauge satisfaction.
Name
Customer Engagement & Feedback
May 29, 2024
What Are Pain Points in Business
Business pain points affect quality, R&D, brand image, and competitiveness; understanding them is crucial for solutions.
Name
Customer Engagement & Feedback
May 7, 2024
How to Identify Customer Pain Points
Recognizing and solving customer pain points is essential for customer satisfaction and business success, with solutions needed across all customer journey.
Name
Customer Engagement & Feedback
May 2, 2024
Customer Success Manager: Essential Skills and Path That Drives Business Growth
Customer Success Managers are vital to building solid relationships with customers. They reduce customer churn and drive growth through hands-on support.
Name
Previous