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Use Cases
IT
Help Desk
Simplify ITSM and speed up resolutions with a Slack-first ticketing solution.
HR & People Ops
Streamline employee requests and track HR requests inside Slack.
DevOps
Track, prioritize, and resolve engineering issues without leaving your Slack channels.
Customer Support
Resolve customer queries faster over both Slack and Email.
Product and Engineering
Empower teams to manage bugs, feature requests, and feedback seamlessly.
RevenueOps
Accelerate deal support and sales process resolutions within Slack.
Data Analytics
Handle data requests and insights workflows without disrupting your team’s flow.
Marketing Ticketing
Manage campaign requests and creative approvals effortlessly in Slack.
eCommerce Ticketing
Support order issues, returns, and customer inquiries directly from Slack.
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November 17, 2023
How to Make a Slack Channel Private
Create and manage private Slack channels on desktop, web browser, or mobile app platforms. Adjust permissions & use a professional tone
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Slack
November 8, 2023
How to Send Gifs in Slack - Easy Steps
Understand ways to use GIFs in Slack: Integrating GIPHY, uploading, or sharing links. Select and send GIFs with the audience in mind for professional dialogue
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Slack
November 1, 2023
How To Create A Slack Channel : Step-By-Step
Discover how to build a Slack channel for your group on desktop and mobile gadgets. Adjust settings, control members, switch between public/private channels
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