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Suptask is what you need to upgrade your help desk service, the tool is developed as the fastest and most practical alternative of Zendesk. Working around Slack, Suptask is in complete control of the inside and outside support department thereby responding faster and creating a more collaborative service team. Use Suptask if you are a team who loves a modern, efficient, and easy-to-use help desk platform.
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Tiered pricing with limited options
Take advantage of the powerful function of a Slack app for managing the tickets and tracking them through the Slack interface. In addition to team conversations turning into workflows without connectors, the deep native integration of Suptask.
By promoting the usage of Slack as an all-your-tickets-in-one-place tool you are able to gain satisfaction from both your company and your customers.
Create custom processes and eliminate repeat problems for the right outcome with the right time alongside lesser mistake rates. With Suptask, even your team members who are new to you will be able to achieve their goals through a clear process, thus, quicker resolution times.
Receive fresh updates and pop-ups at the very place where all the team jobs are. Using Suptask, the team’s nimble vital capability is maintained at an optimum level in Slack as everyone gets prompted for their respective roles.
Measure the level of support performance with customizable dashboards and detailed analytics. This will help you clearly see the areas that need immediate action for continuous improvement.
From the beginning, Suptask can be seen as an alternative to Zendesk, able to run the system without a big budget and at the same time, has the characteristics of reliability, comfort, and efficiency.
