Centralize incoming IT requests with a ticketing system on Slack. Easily implement and rollout across your organization to achieve an IT service desk completely operating on Slack.
"We are managing all of our incoming IT requests in a single channel using Suptask ticketing system. It has made our daily work easier as the communication with users is flawless."
"Our previous system forced people to an external ticketing system, but conversations about tickets were still happening on Slack. Suptask really was the missing piece for us"
"Our organization is all on Slack and we had to deal with tracking messages before. Now it is all structured into Suptask which works great."
Having all teams closer to directly on Slack is shortening the resolution time for your tickets.
Escalate any conversation in to a ticket to get the attention and answers needed.
Conversation based ticketing reduces iterations and time, resulting in faster replies.
Interact on tickets on Slack with colleagues and different teams to solve tickets easily together.
All actions related to tickets are happening on Slack. No need to leave for yet another system.
Suptask offers several integrations to further optimize how you work.