Pricing Plans for Every Team
Start free for 14 days on the Growth plan. No credit card required.
Choose your plan when you're ready.
Turn Slack into a help desk your team will actually use
Frequently asked Questions
How does your pricing work?
Our pricing plans are meant to be a good fit for any team, small and large. Teams who want to start trying it out can use the Starter plan while adopting processes, training users and tuning their setup to be ready for conversational ticketing on Slack.
The final price of the paid plans for our help desk services depends on the amount of people who are involved managing, mitigating and solving the tickets. These users are referred to as Agents.
The paid plans charge per Agent. If you have 5 agents that can work to manage and reply on tickets, the total price that Suptask would charge you for would be for those 5 agents.
People that can work to manage and respond on tickets are referred to as Agents.
An Agent is defined by being a user who have access to a Suptask Inbox, which gives them permission to manage and respond to tickets. As long as a person is a part of an Inbox, that person will be considered an Agent.
One Agent can be a part of multiple Inboxes without additional cost.
People that can work to manage and respond on tickets are referred to as Agents.
An Agent is defined by being a user who have access to a Suptask Inbox, which gives them permission to manage and respond to tickets. As long as a person is a part of an Inbox, that person will be considered an Agent.
One Agent can be a part of multiple Inboxes without additional cost.
To use Slack as a help desk using Suptask, Sign up and install Suptask, then simply ask for help in a designated channel (e.g., #support) or add a ticket emoji to any message.An employee, user or a customer that can submit a ticket is considered a ticket requester. You can have an unlimited amount of this in Suptask without any additional cost.
Absolutely. You can schedule a demo with us at any time.
Yes, all trials are 14 days with the Growth plan which you can get started with from here.
We recommend starting with the Trial. It lets you run Suptask as a free ticketing system in your Slack workspace for 14 days, with enough time to test the features and see what it does for your team. Once the Trial expires, your account is blocked until you choose a paid plan.
Schedule a demo with usu are interested evaluting andknowing moree happy help you.
