Suptask’s WhatsApp integration reinvents your approach to communicating with clients. A WhatsApp ticketing system allows conversations to be automatically created by customizing the view, and your team can easily collaborate using Slack.
With the seamless Slack WhatsApp integration that we provide, resolutions are quicker, which means better teamwork and happy customers.
Log, follow, and sort out IT problems right on your most-used communication tool.
Make service requests easy and automate everyday tasks right within Slack.
Use smart analytics for informed decisions on Slack
Better team communication and work with ticketing through Slack.
Experience managing all WhatsApp and Slack conversations in one place to get a clear, organized workflow.
WhatsApp's integration with Slack ensures that you never miss a message or a detail; almost any update made in one app is quickly reflected in the other.
Suptask creates new tickets in Slack for every incoming WhatsApp message thread and thus ensures seamless tracking and assignment.
Keep data protected with end-to-end encryption on WhatsApp and secure user access controls in Suptask.
Multiple agents can work together on a single ticket in Slack. This will speed up the team's work, help them with the client's problems, and speed up the response time.
Create custom-made procedures for approvals, escalations, and routing that are specifically tailored to your unique support needs.