WhatsApp Customer Service Software - Ticketing on Slack

Suptask’s WhatsApp integration reinvents your approach to communicating with clients. A WhatsApp ticketing system allows conversations to be automatically created by customizing the view, and your team can easily collaborate using Slack.

With the seamless Slack WhatsApp integration that we provide, resolutions are quicker, which means better teamwork and happy customers.

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HUNDREDS OF CUSTOMERS LOVE & TRUST SUPTASK
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Stories from our users

Victor,
Customer Support Team Leader

"We have saved a great amount of our time with the help of Suptask's WhatsApp ticketing software. Now we quickly answer queries from Slack without making much effort."

Kevin,
Chief-of-Operations

"Suptask has truly helped us respond quicker to WhatsApp messages, and also helps us keep all messaging centralized within one platform... Slack.

Rebecka,
Customer Support

"Due to the integration of Suptask with Slack and WhatsApp, our sales and support teams work together impeccably, significantly improving overall productivity."

Efficiency with WhatsApp Ticketing in Slack

Log, follow, and sort out IT problems right on your most-used communication tool.

  • Get WhatsApp messages as tickets automatically in Slack, and answer directly in Slack.
  • Keep all customer inquires centralized on one platform for efficient tracking and analytics.
  • Boost response times thanks to the real-time Slack alerts that will be sent for new WhatsApp tickets.

Empower Teams with Slack and WhatsApp

Make service requests easy and automate everyday tasks right within Slack.

  • Share tickets to Slack threads for insight from your team members.
  • Utilize Slack and WhatsApp integration to communicate customer support updates from one platform to another.
  • Achieve smoother conflict resolution by utilizing Suptask's shared ticket visibility feature.
Try a WhatsApp Ticketing System Today
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Provide Best-In-Class Customer Service

Use smart analytics for informed decisions on Slack

  • Offer real-time help using a WhatsApp customer service platform.
  • Efficiency goes up significantly with WhatsApp customer support software inside Slack.
  • Strengthening of relations by tracking and solving issues in a single workspace.
IT Help desk analytics and dashboard

Track and Optimize Your Support

Better team communication and work with ticketing through Slack.

  • Utilize WhatsApp customer service software to analyze the performance through analytics from Suptask directly within Slack.
  • Work on improvements with the help of automated reports in Suptask.
  • Continuously fine-tune actionable, quality customer support strategies through data analytics recommendations.

Suptask's WhatsApp Ticketing Integration - Key Features

Unified Inbox

Experience managing all WhatsApp and Slack conversations in one place to get a clear, organized workflow.

Bi-Directional Sync

WhatsApp's integration with Slack ensures that you never miss a message or a detail; almost any update made in one app is quickly reflected in the other.

Automated Ticket Creation

Suptask creates new tickets in Slack for every incoming WhatsApp message thread and thus ensures seamless tracking and assignment.

Reliable Security

Keep data protected with end-to-end encryption on WhatsApp and secure user access controls in Suptask.

Multi-Agent Collaboration

Multiple agents can work together on a single ticket in Slack. This will speed up the team's work, help them with the client's problems, and speed up the response time.

Customizable Workflows

Create custom-made procedures for approvals, escalations, and routing that are specifically tailored to your unique support needs.

Frequently Asked Questions

Can you integrate WhatsApp into Slack?
Why integrate WhatsApp with Suptask?
Try a WhatsApp Ticketing System on Slack Today
No credit card required