IT Service Management & Technology

IT Service Management & Technology
May 3, 2024
Service Definition Explained: Everything You Need to Know
Services are intangible­, temporary, and variable, which sets the­m apart from physical goods. They encompass he­althcare, education and more.
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IT Service Management & Technology
April 8, 2024
Understanding What is SLA: Service-Level Agreements
Service-Level Agreements (SLAs) are contracts that define the level of service provided by vendors, setting clear expectations for service quality.
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