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Help Desk
Simplify ITSM and speed up resolutions with a Slack-first ticketing solution.
HR & People Ops
Streamline employee requests and track HR requests inside Slack.
DevOps
Track, prioritize, and resolve engineering issues without leaving your Slack channels.
Customer Support
Resolve customer queries faster over both Slack and Email.
Product and Engineering
Empower teams to manage bugs, feature requests, and feedback seamlessly.
RevenueOps
Accelerate deal support and sales process resolutions within Slack.
Data Analytics
Handle data requests and insights workflows without disrupting your team’s flow.
Marketing Ticketing
Manage campaign requests and creative approvals effortlessly in Slack.
eCommerce Ticketing
Support order issues, returns, and customer inquiries directly from Slack.
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Gerenciamento e tecnologia de serviços de TI
Gerenciamento e tecnologia de serviços de TI
February 5, 2025
O que é ITSM? Entendendo e implementando o ITSM
Dominar o gerenciamento de serviços de TI (ITSM) é essencial para lidar com as complexidades da tecnologia em sua organização.
William Westerlund
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