Ticketing Software for Nonprofits

Suptask provides a ticketing software for nonprofit organizations, both for free and at favorable prices. Nonprofits may be in need of it support or a management tool that is easy to use, and we've created the optimal solution for just that.

Reach out to us to get a custom nonprofit plan for your organization.

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Stories From Our Users

“Implementing Suptask in our organization has streamlined our IT support operations remarkably. The user-friendly interface and the affordability tailored for nonprofits have enabled us to allocate more resources towards our cause, enhancing our overall impact.”

Noah

HR Events Coordinator

“Suptask has revolutionized our support and management processes with its intuitive ticketing software. The ease of use and favorable pricing make it an indispensable tool for our nonprofit, allowing us to focus more on our mission and less on technical hurdles.”

Theodore

Fundraising manager

“Suptask's ticketing software has become a cornerstone of our nonprofit's operations. Its seamless integration and cost-effective solutions have empowered our team to address IT issues swiftly, allowing us to dedicate more time and resources to serving our community.”

Amelia

Sales and Marketing Director

Suptask Empowers Nonprofits Organization

Management for Nonprofits within Slack

Keep all of your support tickets and messages together in one Slack channel. This makes things easier, so your team can focus on the mission of your nonprofit.

Make support tickets using DMs. That helps the volunteers report and solve issues quickly.

Organize and check problems where your team is already communication, Slack. Keep pending of resources low and make the non-profit better at what it does.

Enhanced Collaboration and Coordination

Keep sensitive info safe. Stop wrong people from seeing personal details of where money comes from. Use tickets for this job. Safe way to hide what shouldn't be for many eyes.

Enable effortless collaboration on projects in Slack, which is easier than conventional help desks and halp alternatives It helps to give quick help and organize better for the work of your charity or nonprofit organization.

Manage your volunteers better by tracking what they need. This will help you cooperate with them better and more streamlined.

Real-time Performance Tracking and Analytics

Create dashboard analytics that keep track of key performance indicators for your events. This also allows you to collect donations as part of your event management process.

Have views that can be customized to monitor specific data points, thereby aiding data-driven decision making and enhancing customer support.

Email reports for keeping your team updated on how the event is progressing and its outcomes in the Slack approval workflow.

Integrations to Power Your Support Ecosystem

Receive, reply, and manage support emails directly inside Slack—no switching tools.

Stay aligned across platforms with bi-directional syncing to your existing tools and dashboards.

Easily connect Suptask to your knowledge base, BI stack, and more—your setup, your rules.

Key Features

Centralized Ticketing System

Use our nonprofit ticketing software to merge help requests from all channels so we don't miss any staff or volunteer service needs.

Customizable Ticket Forms and Fields

Use our ticketing software for nonprofits to create different forms based on the support needed. This way you'll get all the details you need for efficient helping.

Dashboard Analytics plus KPI Metrics

Monitor your help desk performance to see how well IT support for your nonprofit is working. Look at the dashboard to see what is going on.

Smart & Interactive SLA Management

Smart or Interactive SLAs can be used for managing service requests. They let notifications reach teams fast to ensure problems are solved on time. This is how our nonprofit IT support system works.

Private Tickets for Confidential Information

Use safe service requests to protect private information. Get our free software for nonprofits. Keep your donor and client data private. You can prevent unauthorized access by using our software.

Integration with Major Platforms

Join others and use Suptask for IT support and management, tailored for nonprofits and boost productivity. We allow integration with GitHub, GitLab, JIRA, and Zendesk so you can assist each other faster and better.