Boost your support service with the Suptask's Zendesk add-on. It's made to integrate flawlessly with Slack. Watch as Zendesk and Suptask team up. Productivity goes up, handling support queries becomes easy, and managing tickets? A piece of cake.
"It paved a seamless collaboration route. Now escalating tickets to other teams from Slack is easy. It used to be such a drag, but now the right experts can smoothly step in. Outcomes are quicker, customers are satisfied. This tool rocked our world and lifted our support game."
"Never has ticket management been smoother since we linked up Zendesk and Slack. Keeping ticket flow within Slack saves us time. And it prevents any ticket from being lost. We get alerts and can collaborate on tickets in real time. It keeps everyone up-to-date. Quick responses to customers bring smiles all around. It's double 'yay' for our team and our clients."
"The integration of Suptask Zendesk and Slack has enhanced our support team's productivity. We use the Zendesk app in Slack, changing how we solve problems. It allows us to immediately discuss, answer, and solve issues, quickening our response times and making our customers happy. The features, like the internal notes and side discussions, keep everyone on the same page."
Suptask's Zendesk Slack Fusion blurs the line between your aid system and Slack. This lets you manage tickets easily, with tailor-made descriptions and metadata.
Using Suptask in your Slack settings means everything's within easy reach. This allows every user and team to send in Help requests without a fuss.
Suptask's connection with Zendesk makes handling tickets easier for different groups, like Customer Service, Business Areas, and others.
Suptask allows you to track your Zendesk problems live and manage them. This lets you choose what goes straight to Zendesk from Slack.
Adjust Zendesk ticket details, including tags and summaries, using our Zendesk Slack integration
Initiate Zendesk ticket creation directly from Slack, simplifying the entire process.
Manage Zendesk tickets within Suptask to ensure all teams stay synchronized with the support process.
Easily combine with several Zendesk projects to suit various groups and product options.
Automatically receive notifications within Slack whenever a support ticket is created.
Use markdown guides to add needed info and Zendesk ticket references. Makes all info easy to find and central.