Empower your Product and Software Engineering teams with a ticketing system that is adopted to their daily work. Easily collaborate on escalated customer cases or troubleshooting with other teams without leaving Slack.
Remediate tickets together with your team using private conversations on tickets.
Confirmed product issues can easily be linked to your existing issue tracker such as Gitlab.
No more "Mark as Unread" or "Remind me Later". Gain the structured process you've been missing.
Naturally align your team closer with Support and Customer Success without impacting productivity.
Work closer with other teams and remediate tickets faster compared to traditional ticketing systems.
Feedback loops and comments are instant, resulting in faster resolution times.