The HR Help Desk Built Into Slack
Answer questions, onboard new hires, and handle sensitive requests in one place, while employees just ask in Slack.
PeopleOps support, built directly into Slack
Easy for employees
People ask HR anything in Slack, where they already are - no portal, no form to hunt down.
Control for HR Teams
Route, automate, and track every request, from a quick question to full onboarding.
Private by default
Keep sensitive conversations confidential between the employee and HR.
A private place for every HR request
- Let employees ask HR anything, right in Slack
- Sensitive requests are confidential with the employee
- Turn any message into a tracked request
Answer repetitive questions with AI
- Answer common questions automatically
- Pull employee details from your HRIS
- Keep a human in control of every answer
Automate onboarding and offboarding
- Run new-hire onboarding with guided workflows
- Coordinate tasks across multiple teams
- Track every step from offer letter to first day
Reporting and SLA visibility
- Set SLAs so no employee request is left waiting
- See workload, ownership, and status at a glance
- Report on HR response times from built-in dashboards
Built for different teams
For IT teams
For Finance teams
Transforme o Slack em um suporte técnico que sua equipe fará realmente use
Frequently asked Questions
Can Slack be used as an HR help desk?
Yes. Suptask turns Slack into a full HR service desk - employees raise requests in Slack, and your team captures, routes, resolves, and reports on them without a separate portal.
From any Slack message or DM, with a ticket emoji or a guided form. There's nothing for them to install or log into.
Yes. Run guided onboarding and offboarding workflows that coordinate tasks across HR, IT, Finance, and facilities, with every step tracked.
Yes. Sensitive requests stay confidential between the employee and HR, so personal and confidential matters are never exposed to the wider team.
Yes. Suptask AI answers recurring questions from your policies and can pull details from your HRIS, with a human in control of what's shared.
Yes. Connect your HRIS, like Hibob, to enrich requests and answer employee questions with accurate, up-to-date details.
